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Frequently asked questions

  • How do payments work?

    Payment is cash, directly between sender and driver. The platform charges no commission during beta.

  • Is it safe?

    We use identity verification, PIN handover, and reviews. See the Safety page for details.

  • What can I send?

    Dangerous, illegal, and perishable items are prohibited. The full list is on the Safety page.

  • What if something goes wrong?

    You can open a dispute on the booking; our team mediates a resolution.

  • How much does it cost?

    The driver proposes the price and you see it before booking. No hidden fees.

Frequently asked questions · Pokupi Paket